Enjoy FREE SHIPPING on orders over $375.
Here at uQueen Hair we take great pride in timely delivery. Usually, you can expect to receive your items within 2-7 business days once there’s no delay. A tracking number will be provided for your convenience.
Please allow 48 hours of processing time to all orders. For custom orders, please allow 5 business days.
We will not be held responsible for late shipments due to inclement weather, natural disasters, shipping delays, or holidays. If your package is delayed we will not offer any type of refund.
We will not be held responsible to pay reshipment cost if a return is made to us due to incorrect shipment information.
We ship worldwide. Please email us directly for more information.
International Shipments must clear customs. The rules for customs clearance vary from country to country. All fees, taxes or duties belong to the customer. We will not be held responsible for any of these additional fees.
uQueen Hair accepts all major credit cards.
There are instances where the address associated with the user’s card does not coincide with the shipping address. There are also instances where the credit card holders name is different from the actual customer making the purchase. In both instances an authorization form needs to be completed before processing can be made.
Please email us in such instances.